Creating a User Group may be beneficial when you often have to invite the same group of Users to an Issue. For example, if you often need to invite the legal team, which is a group of three Users, to the Issue, you may consider creating a User Group. That way, you do not need to invite three separate Users, but you only need to invite one User Group.
To create a User Group:
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Go to “Access management” on the menu and go to “Groups”
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Click on “Add” on the top right corner of the page
- A pop-up window will appear; fill in the necessary information
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To add a User into a Group, click into the created Group or go to How do I add a user to a group? for a step-by-step guide