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How do I enable/disable Multi-Factor Authentication?

To enable MFA, you will need to download an authenticator app first.

To enable MFA for yourself:

  1. Click on your account icon on the top right corner of the page

  2. Click on “User settings

     
    Screenshot 2025-01-30 at 09.45.07
  3. Click on the switch button to enable (or disable) MFA

  4. In case of enabling, a new window will pop up, requesting you to scan the QR on your authenticator app; enter the 6-digit coder from your authenticator and click on “Verify 

 To disable MFA for other users:
  1. Go to “Access management” on the menu and go to “Users

  2. Select the User you wish to manage

  3. Click on the “Disable MFA” red button; please note that the user will have to go through the setup process again to re-enable it. 

A user can disable MFA for themselves. An Administrator can also disable MFA for other users.