As administrator, you can amend the periods to be selected by Issue Admins to clear the data after scheduling the anonymisation of the Issues.
SpeakUp offers the default retention periods of 1 or 6 months, or 1, 2, 5, 7 or 10 years. On this page you can find the instructions how to customise these periods, if desired.
To customise the data retention periods:
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Go to “System” on the menu then select “Configurations”
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Open the “Data retention” tab and click the button “Custom retention periods”
- Add the time periods in days. For the Issue Admin user, they will be displayed in the equivalent months or years and in ascending order.
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The minimum time period is 30 days in order to allow the reporters to access their report.
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The periods you add will completely replace the default time periods that we offer.
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To revert back to default periods, simply remove the ones that have been added.
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You can also customise what fields get cleared in the selected period. You can find more details here: How do I configure my data retentions options?