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How do I give a User access to a Domain?

To give a User access:

  1. Click on the "Settings" icon at the top right cornerScreenshot 2025-07-21 at 13.26.19

  2. Go to “Access management” on the menu and click on “Domains”

  3. Click on the relevant Domain

  4. Click on the “Access” tab and click on “Add Access”Screenshot 2025-07-21 at 14.29.29

  5. Search for a user or a group and give them the appropriate role; to learn about the different access capabilities of each role, go to What are the permissions of each pre-defined role?

  6. Click on “Add” to complete the processScreenshot 2025-07-21 at 14.33.29

  • When you add a Group to a Domain and give it the relevant role, all users in that Group will receive the same role.

  • Inviting a user on the Domain level will allow the User to have access to all Issues within the Domain; whereas, inviting a user to an Issue will only allow the user to have access to the specific Issue.