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My analytics report is not working properly

If your content is not updated, most likely you did not enable your Macros. There are several ways in which you may be able to enable your Macros.

If you see a similar screenshot when you try to open the analytics report file, click Enable Macros.

Screenshot 2020-12-24 at 07.50.31

For some versions of excel, you will see a yellow security warning bar appears at the top of the sheet. Please click the button Enable Content.

enable-macros-excel
 

There could also be security features that block the macro:

Excel security warning

 To remove the Mark of the Web from this file, click on “File,” choose “Properties.” Go to the “General” tab and click on “Unblock.

image-2-1 copy
 

The downloaded analytics Excel file is not supported by Excel 2019 or any prior version.