How do I create a Custom ID format?
You can define a custom ID format for each issue type to support consistent tracking and retrieval.
To create a custom ID:
- Click on the "Settings" icon at the top right corner
- Go to “Issue setup” and click on “ID formats”
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Click on the “Create ID format” button on the top right corner of the page
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Enter the details to create the custom ID
- Enter a name for the custom ID
- Add an abbreviation or a prefix to maximum 6 characters
- Select a date format to to include
- Set the starting number for the custom ID
- Quick view of how the custom ID will look like
- Select this to reset ID numbering each year based on the date format (e.g. COF-2026-001)
- Click ''Save'' to create your ID format.
To learn how to associate your Custom ID format to an Issue Type read: How do I customise my Issue Types?