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How to clear my browser history?

A hard refresh clears your browser for a specific web page, which forces it to load the most recent version of that page. This can often resolve any functionality issues. 

Here's how you can perform a hard refresh to force the browser to reload the latest version of the page:

Windows (Google Chrome, Firefox, Microsoft Edge, Internet Explorer)

  1. Hold down the Control (Ctrl) key.

  2. While holding it, press F5.


Mac (Google Chrome, Firefox, Microsoft Edge)

  1. Hold down the Command and Shift keys.

  2. While holding them, press R.


Safari (Mac)

Safari does not support a single-step hard refresh. Use the steps below:

  1. From the menu bar, select Safari.

  2. Select Clear History.

  3. Choose your timeframe from the dropdown menu.

  4. Select Clear History.

  5. Refresh the page by selecting the Refresh button, or press Command and R.


 

If the problem persists and you are still experiencing functionality issues, try a time based clearing of your site data, cookies and cache: 

Google Chrome and Microsoft Edge (Windows and Mac)

  1. Open Settings.

  2. Select Privacy and security (Chrome) or Privacy, search, and services (Edge).

  3. Select Clear browsing data.

  4. Set Time range to Last 24 hours.

  5. Select Cookies and other site data and Cached images and files.

  6. Select Clear data (Chrome) or Clear now (Edge).


Firefox (Windows and Mac)

  1. Open Settings.

  2. Select Privacy and Security.

  3. Under History, select Clear History.

  4. Set Time range to clear to Last 24 hours.

  5. Select Cookies and Cache.

  6. Select Clear Now.


Safari (Mac)

  1. Select Safari from the menu bar.

  2. Select Clear History.

  3. Choose Today or Today and yesterday.

  4. Select Clear History.