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How to clear my browser history?

A hard refresh clears your browser for a specific web page, which forces it to load the most recent version of that page. This can often resolve any functionality issues. 

Here's how you can perform a hard refresh to force the browser to reload the latest version of the page:

Windows (Google Chrome, Firefox, Microsoft Edge, Internet Explorer)

  1. Hold down the Control (Ctrl) key.

  2. While holding it, press F5.

Mac (Google Chrome, Firefox, Microsoft Edge)

  1. Hold down the Command and Shift keys.

  2. While holding them, press R.

Safari (Mac)

Safari does not support a single-step hard refresh. Use the steps below:

  1. From the menu bar, select Safari.

  2. Select Clear History.

  3. Choose your timeframe from the dropdown menu.

  4. Select Clear History.

  5. Refresh the page by selecting the Refresh button, or press Command and R.

 

If the problem persists and you are still experiencing functionality issues, try a time based clearing of your site data, cookies and cache: 

Google Chrome (Windows and Mac)

From the Address Bar (Quickest):

  1. Navigate to the website you want to clear.
  2. Click the icon to the left of the URL (this may be a padlock, tune, or sliders icon).
  3. Select Cookies and site data.
  4. Click Manage on-device site data.
  5. Click the trash can icon next to the website’s name and select Done.

From Settings:

  1. Click the three dots in the top-right corner and select Settings.
  2. Go to Privacy and security > See all site data and permissions.
  3. Use the search bar in the top right to find the specific site's name.
  4. Click the Delete icon next to the site and confirm.

Mozilla Firefox (Windows and Mac)

  1. Click the Menu button (three horizontal lines) and select Settings.
  2. Select Privacy & Security on the left.
  3. Scroll down to the Cookies and Site Data section and click Manage Data.
  4. Search for the site you want to remove, click Remove All Shown, and select Save Changes.

Safari (Mac)

  1. Go to Safari > Settings (or Preferences) and click the Privacy tab.
  2. Click Manage Website Data.
  3. Use the search bar to find the website you want to clear.
  4. Select the site and click Remove, then Done.

Microsoft Edge

  1. Click the three dots in the top-right corner and choose Settings.
  2. Select Cookies and site permissions on the left menu.
  3. Click on Manage and delete cookies and site data.
  4. Click See all cookies and site data and use the search bar to locate the specific site.
  5. Click the down arrow and then the trash can icon to delete the site’s data.