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The importance of centralised SpeakUp programme

Centralized SpeakUp programme allows reporters to bypass hierarchies, ensures protection, and simple reporting process

How can your organization best accommodate employees and external parties to raise concerns? Should reports go to a confidant nearby or higher up in the organization? Recent legal developments have put the concept of a centralized SpeakUp set-up in the spotlight. 
 

Historical Context and Legal Developments

Initially, our SpeakUp® system was designed to enhance internal governance and message handling. We adopted a "central intake, decentralised handling" approach for efficiency. Over time, centralisation became the norm, driven by key legislative changes.

The Sarbanes-Oxley Act (SOX) of 2002 marked a major shift, promoting good governance and internal whistleblowing mechanisms in Europe. Following SOX, the UK Bribery Law of 2010 reinforced the need for centralised reporting systems as part of anti-corruption measures.

Benefits of a centralised SpeakUp system

Bypassing Hierarchies

A centralised system allows employees to bypass local hierarchies, reporting directly to headquarters. This step helps prevent local misconduct and protects employees from undue pressure. This is a crucial step before an employee decides to ‘exit’ or to report in the public sphere. Please be mindful of the notion that reporting in the public sphere is something truly burdensome for a ‘whistleblower’ – employees should be protected against such an ultimate remedial.

Consistent protection

Such a system ensures uniform treatment and protection for whistleblowers, regardless of their location. This consistency strengthens overall whistleblowing protection.

Expertise and confidentiality

Centralised systems bring in specialised expertise, ensuring safe and confidential handling of reports. Experienced professionals can manage these delicate situations more effectively.

Corporate overview and risk management

Centralisation provides a comprehensive view of ethical risks, enabling better preventative and learning programs. This systematic approach helps organisations stay ahead of potential issues.

Simplified reporting process

A single entry point makes the reporting process straightforward, reducing barriers for employees. Simplicity encourages more people to report, enhancing overall organisational safety.

Recent developments, like the EU Whistleblowing Directive, has also prompted some to re-evaluate centralisation. Despite this, we firmly believe that a centralised approach remains superior for protecting organisations and whistleblowers alike.

A centralised SpeakUp programme is not just beneficial; it is crucial. It simplifies reporting, ensures consistent protection, and builds a robust ethical culture.