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How do I create a Channel?

A Channel must always be attached to a Domain (What is a Domain?).

To create a new Channel:

  1. Go to “Access management” on the menu and click on “Domains”

  2. Click into the relevant Domain

  3. Click on “New channel” Screenshot 2025-02-06 at 15.00.49

  4. A pop-up window will appear; enter the name of your Channel and the heading you wish to be displayed on the SpeakUp web and app

    Screenshot 2024-01-11 at 11.06.03

  5. Click on “Add channel” to complete the process 

 

Once a Channel and Domain has been linked together, you can not link the Channel to another Domain. What you can do is to set up auto-routing or change the User access of the Domain(s). Refer to How do I set up automations? and How do I give a User access to a Domain? to learn more.