Administrators can set up and customise the system through the Settings menu.
The Administrator role doesn't give access to Issues. To view or work on Issues, a user also needs an Issue role (What are the roles?).
To make a user an Administrator:
- Click on the "Settings" icon at the top right corner
- Go to “System” in the menu, click on “Configuration” and then click on the “System access” tab
- Under 'Role: Administrator', search for the relevant user and click on “Add”
To remove an Administrator:
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Return to the "Settings" menu, go to “System” then “Configuration” and open the “System access” tab:
- Find the user you want to remove the Administrator role from, and click the "x" next to their name.
- Confirm the action by clicking "Remove" in the pop up window:
If your system also includes the Employee Hub, and employees submit disclosures directly via SpeakUp Paths, these employees will automatically have a SpeakUp account.
In this case, you can see here how to control user access to Issues.