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How do I reset my password?

To reset the password (if you remember your password):

  1. Click on your initials on the top right corner of the system (next to “Support”) then click on “User settingsdashboard user

  2. You will arrive at a new page; fill in your current password and fill in the new password; click on “Change passwordreset password

     
  3. Test your password by logging out and then logging in again

 

 

To reset your password (if you don’t remember your password):

  1. Go to the log in page of the system and click on “Forgot your password?forgot password

  2. You will be directed to a new page; fill in your email address and click on “Request password

    forgot password 2
  3. It the email is linked to an existing SpeakUp account, you will receive an email; follow the steps on the email to reset your password. Please check your spam inbox if necessary.

The password requirements are: 

  • Minimum 12 characters long
  • Minimum one number (0-9)
  • Minimum one uppercase (A-2)
  • Minimum one lowercase (a-z)
  • Minimum one special character (!@£$%^&*)