In the “Translation & Language” tab in your Channel, you will see a list of languages and what type of translation is available for each one. Some languages have a note on the side that says ‘Human only language.’ These languages cannot be machine translated and can only be human translated.
If you tick the checkbox under the “Enable Language” column, it means the Reporter may be allowed to choose the language option in the Reporter interface. The interface will also be shown in the chosen language. The Reporter can leave their message in the chosen language.
If you tick the checkbox under the “Enable to translation to English” column, it means the messages will automatically be human translated*. This will incur additional costs for you. If the box is unticked, the message will not be translated. You can request human translation at a later stage.
- *Please note this is only applies for the ‘human only languages.’