What is an option list?
An option list is a list of answers you can choose from when answering a question on a form. For example, when being asked “Where did the issue happen?” You may be presented the following option list:
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The Netherlands
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France
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Spain
These three form one option list. You can create different option lists for different questions.
To learn how to configure an option list, go to: How do I create an option list?
An option list may be used for more than one question. For example, the aforementioned option list can also be used for “Where are you located?”