By using Adaptive AI for language intake you can reach more people with an extended list of languages.
For the complete list of languages available, read: Intake language list.
Only admin users can make this change
To enable, follow these steps:
- Navigate to Settings on the top right corner of your system
- Go to ''System'' on the left hand menu and click on ''Configurations''
- Under 'AI support' further down the page, enable 'Allow AI-supported languages'
- By switching this toggle, the adaptive AI languages, powered by OpenAI, are available
in your channel's page, but not automatically enabled. You have the control to enable only the languages you want but please note: they must be enabled in order to be available for the reporters. For further information click here.
Once Adaptive AI languages are enabled, you cannot revert back to Structure AI list
Customised elements in the channel (web and app) will not be automatically translated to the new additional languages (also after enabling them). There are 2 ways of adding these translations:
- Change the text (by adding a space at the end of the text for example) and save it. this will trigger re-processing all translations. This is the simpler solution but will affect existing customized translations, which will be overwritten with the default translation.
- Download the translations and upload it back. this is the safest method, as it will keep any customized texts you might have saved previously.