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How do I test if the SSO configuration is working properly?

If you enable SSO, it can not be turned off. You may be able to test if your configuration is correct before enabling SSO. 

To test if the SSO configurations:

  1. Go to “System” then “Configurations” and click on the “Security” tab on the top of the pageScreenshot 2024-05-07 at 17.11.32

  2. Click on “Test SSO” Screenshot 2024-05-07 at 17.12.08

  3. A new window will open up with one of the following messages

    1. Test failedScreenshot SSo

    2. Test succeededSSO test
  4. After 60 seconds, the new window message will automatically change to the followingScreenshot SSO test 3
If you have updated your SSO fields, it may take a while for the system to recognise that. In other words, even if you have entered the correct information, the system may show SSO testing failed as it needs some time to adapt.