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Steps to ensure your system is properly set up

Here are eight steps to help you ensure your system is set up correctly.

More advanced features like the Reporter intake form and the Issue form are not included below. 

  Steps Relevant article
1

 Set up relevant Users

How do I create a User?

2 Grant administrator rights to relevant Users How do I make a user an Administrator?
3 Create the Domain(s) How do I create a Domain?
4 Give Users the right access to the Domain(s)

How do I give a User access to a Domain?

What are the permissions of each role?

5 Create a Channel How do I create a Channel?

6

Fill in the relevant information on the Channel configurations page

How do I customise a Channel's basic settings

7

Customise the language settings for the Channel(s)

How do I customise a Channel’s language and translation settings?
8 Communicate the necessary information to your Reporters

Where can I find the URL, QR code, and organisation code?

Where can I find the phone numbers for a Reporter to call?